What Changed While You Weren't Looking: The New Era of ASAP

Date: March 31 at 11:00 a.m. ET

The Automated Secure Alarm Protocol (ASAP) has been around for more than a decade. For much of that time, the concept remained relatively consistent: enable alarm monitoring companies to transmit alarm data directly to Emergency Communications Centers, improving speed and accuracy while reducing manual call processing.

But in the past few years, the pace of change has accelerated.

New hosting models have emerged. Standards continue to evolve. Managed service providers are playing an increasingly important role. Cybersecurity expectations have increased. And many integrations are now being built around modern APIs and cloud-based platforms.

In other words, the ASAP environment today looks very different from how it did just a few years ago.

For agencies evaluating adoption today—and those that implemented ASAP early—these changes introduce new opportunities, new partners, and new considerations.

In this panel discussion, experts from across the ASAP ecosystem will explore how the environment has evolved, why so much change has occurred recently, and what ECCs should consider as ASAP enters its next phase.

Join us as we explore the question: What changed while you weren’t looking?

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During this session, you'll learn:

  • How the ASAP ecosystem has evolved since early implementations
  • Key changes in governance, standards, and hosting models
  • The growing role of managed service providers and cloud architectures
  • Emerging API-driven integration and interoperability approaches
  • Updated security expectations and operational considerations
  • Strategic factors agencies should evaluate for future planning and procurement
Adam Brandfass
Adam Brandfass, Director of Product Management at Motorola Solutions

Dynamic and results-driven leader with a proven track record in leading cross-functional teams, optimizing processes, and creating user-centric solutions that align with business objectives. With experience in product management, business intelligence, sales operations, and field training, I love connecting all the dots to develop holistic solutions tailored to user needs and business goals.

Morgan Hertel
Morgan Hertel, Vice President of Technology and Innovation at Rapid Response

With over 40 years of experience protecting life and property I am able to bring a very unique perspective on how to leverage technology and innovation to bring efficiency and new products and services to the incident monitoring industry. Providing Subject Matter Expert advisory for litigation, M&A and operations both domestically and internationally for the past 20 years.

KCarlson_170x170
Karen Carlson, Vice President and General Manager of ASAP Service

Karen is a seasoned leader in public safety and technology integration, specializing in the implementation of critical automated systems. She is a trusted partner in developing and executing impactful initiatives that enhances emergency response and safeguarding communities. She excels in aligning cross-functional teams to develop and execute complex solutions that enhance public safety infrastructure. Karen leverages her expertise in Saas/Cloud platforms, process improvement, and stakeholder collaboration to lead the deployment of cutting-edge alarm protocol programs that support public safety agencies nationwide.